Terms and Conditions

Privacy Policy

PRIVACY POLICY

PERSONAL DATA PROTECTION AND PROCESSING POLICY

PURPOSE OF THIS POLICY

The objective of this policy is to publicize the way in which MACHU PICCHU BY CAR protects and treats the personal data of customers, passengers, suppliers, tour operators, travel agencies and collaborators, from the moment they are collected through the different channels, whether physical or digital, for the duly communicated purposes.


BACKGROUND INFORMATION

MACHU PICCHU BY CAR is a company whose purpose is to provide services related to individual and group travel, by air, sea or land, the organization of trips or excursions, accommodation and any other activity directly related to tourism.

To do this, it collects, uses, manages, transfers, stores and processes information, which may be associated with data belonging to natural persons in the development of its activities, such as: name, ID, telephone number, email address, country of residence, among others, through various physical and digital formats.

MACHU PICCHU BY CAR, in accordance with Peruvian Law No. 29733 – Personal Data Protection Law – and its Regulation No. 003-2013-JUS, as well as the General Data Protection Regulation GDPR (EU 2016/679), undertakes to guarantee and adopt information security measures through international best practices, taking into account the confidentiality, integrity and availability of the personal data provided.


DEFINITIONS

Responsible for the treatment:
The natural or legal person who determines the purposes and means of processing personal data. In this case, MACHU PICCHU BY CAR is responsible for the personal data obtained through its different collection channels and provided by users, as well as companies that are part of its operations.

Personal data:
Any information relating to an identified or identifiable natural person, such as name, identity document number, passport, location data or one or more elements of a physical, physiological, genetic, psychological, economic, cultural or social nature.

Processing:
Any operation or set of operations performed on personal data, such as collection, registration, organization, modification, consultation, use, dissemination, limitation, deletion or destruction.

Right of access:
The user has the right to know what data is processed by MACHU PICCHU BY CAR and obtain a copy of it.

Right of rectification:
The user’s right to update, rectify or correct their personal data.

Right of opposition:
The user’s right to oppose the processing of their personal data at any time.

Right of deletion (right to be forgotten):
The user’s right to request the deletion of their personal data from any database or record.

Right to limitation of treatment:
The user’s right to request the restriction of data processing when established by law.

Right to data portability:
The user’s right to receive their personal data in a structured, commonly used format and transfer it to another controller.

Right not to be subjected to automated decisions:
The right not to be subject to decisions based solely on automated processing that significantly affects them.


CONSENT AND LEGITIMACY OF TREATMENT

MACHU PICCHU BY CAR processes user data when:

  • Users expressly consent to the processing of their personal data for the purposes described in this document; and/or

  • The processing is necessary for the execution of a contract related to tourism services and products in which the user participates.


PERSONAL DATA PROCESSED AND SCOPE OF APPLICATION

This policy applies to personal data relating to:

  • customers

  • passengers

  • suppliers

  • tour operators

  • travel agencies

  • employees

The information collected may include:

  • Name

  • Identity document

  • Passport

  • Gender

  • Age

  • Telephone number

  • Email address

  • Country of residence

This data is collected through forms, contact pages, registrations or other communication channels required for the correct provision of tourism services by MACHU PICCHU BY CAR.

Users are responsible for the accuracy and truthfulness of the information provided.

Only individuals over 18 years old or with legal capacity may provide personal data directly.


GUIDING PRINCIPLES

MACHU PICCHU BY CAR processes personal data based on the following principles:

  • Principle of legality: Data processing must comply with Law 29733 and related regulations.

  • Principle of consent: Personal data will only be processed with prior, express and informed consent.

  • Principle of purpose: Data will only be processed for legitimate and clearly defined purposes.

  • Principle of quality: Data must be accurate, updated and relevant.

  • Principle of proportionality: Only the necessary data will be collected.

  • Security principle: Technical, legal and organizational measures will protect personal data.

  • Principle of availability of resources: Users can exercise their legal rights regarding their personal data.

  • Principle of adequate protection: International transfers of personal data will ensure adequate protection standards.


PURPOSES OF PERSONAL DATA

MACHU PICCHU BY CAR uses personal data for the following purposes:

Passengers

  • Provide contracted tourism services and products

  • Maintain contact during service delivery

  • Coordinate with suppliers, hotels, and travel agencies

  • Inform about service conditions and requirements

  • Respond to inquiries and requests

  • Comply with tax obligations (passport and migration data)

  • Analyze preferences and expectations of clients

Workers and collaborators

  • Compliance with labor regulations

  • Payroll management

  • Recruitment and personnel selection

  • Commission payments

  • Attendance control

  • Security through video surveillance

  • Compliance with anti-money laundering policies

Tour operators and suppliers

  • Manage service payments

  • Maintain communication related to contracted services

  • Facility security via surveillance systems


RIGHTS OF DATA OWNERS

Users have the following rights:

  • Access their personal data

  • Update or rectify incorrect information

  • Request deletion or cancellation of data

  • Oppose the processing of their data

  • Receive information about how their data is used

  • Revoke previously granted authorization


SECURITY OF PERSONAL DATA

MACHU PICCHU BY CAR adopts the necessary technical, organizational and administrative measures to protect personal data against:

  • loss

  • unauthorized access

  • misuse

  • alteration

  • theft


PROCEDURES

Data owners may submit queries or requests related to their personal data by contacting:

MACHU PICCHU BY CAR

Address:
Calle Hospital 787, 2nd Floor Office 1

Email:
info@machupicchubycar.com

All requests will be processed according to the time limits established by Peruvian Personal Data Protection Law 29733.


DATA RETENTION

Personal data will be retained while the contractual relationship exists between the user and MACHU PICCHU BY CAR, or until the user requests deletion, unless legal obligations require longer retention.


CHANGES IN POLICY

MACHU PICCHU BY CAR may modify this policy to adapt it to legal requirements or company needs. Users are encouraged to review this policy periodically when visiting the company’s website.


Si quieres, también puedo:

  • optimizar este texto para una página web (más corto y legalmente claro)

  • hacer la versión HTML lista para WordPress

  • adaptarlo exactamente a la Ley Peruana 29733 para turismo (muchas agencias lo necesitan para SUNAT y MINCETUR).

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